Resources on social finance
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Publication
Selling insurance through agent networks
22 November 2022
Distribution is one of the biggest obstacles in offering insurance services to low-income households, small enterprises and rural communities. Digital channels offer new opportunities, but a more high-touch model is often needed to educate households about insurance and to build trust. Agent networks, such as those used in banking and microfinance, can help address some of these challenges faced in insurance. This brief presents ten lessons from banks, MFIs and existing experiences of insurers in establishing and using agent networks, laying out the different ways these networks can operate.
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Article
Emerging Insight: Innovative partnerships to grow an insurance customer base
03 May 2021
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Publication
Case Brief #9: Bradesco
01 August 2014
Some banks have started to develop partnerships with commercial outlets, such as shops or pharmacies, who provide a set of financial services on behalf of the bank. This model has been particularly successful in Brazil, where the number of bank branches remained stable from 2002 to 2011, but the number of banking correspondents experienced a 19 per cent annual growth rate. Find out about Bradesco’s experience using its extensive network of almost 47,000 banking correspondents to sell personal accident and funeral insurance.
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Publication
Social Finance Working Paper #46: Assessing indebtedness
01 August 2007
Results from a pilot survey among steelworkers in São Paulo