Resources on Hotels, catering, and tourism sector

  1. © Adri Berger / ILO 2024

    How data can bolster decent work in the tourism sector

    26 September 2023

    In-depth tourism employment data can provide valuable insights for shaping policies that benefit enterprises and improve the welfare of workers in the industry.

  2. Sunshine, sea… and skills in tourism: ILO supports women in northeastern Indonesia in sustainable tourism development

    12 January 2023

  3. © Nedim Omeragić / ILO 2024

    Entrepreneur turns problems into profit

    07 November 2022

    When COVID-19 hit, Merima Kukić Gego’s future looked bleak. Her traineeship had ended and her options in rural Bosnia and Herzegovina looked like unemployment or migration. But instead she found the drive to start a food and tourism business, employing and economically empowering other local women.

  4. Occupational safety and health enhance the business resilience of Indonesian SMEs

    10 October 2022

    The risk assessment service provided by the ILO’s Enhancing COVID-19 Prevention at and through Workplaces has helped Indonesia small- and medium-sized enterprises survive the pandemic. Two resilient businesswomen shared their survival journeys.

  5. © I. Velasquez / ILO 2024

    An indigenous entrepreneur in tune with Mother Earth

    17 August 2022

    After successfully reclaiming her people’s territory in Quebrada de Humahuaca, Northern Argentina, Celestina Ábalos turned to tourism to share and promote her indigenous culture. ILO entrepreneurship training during the COVID-19 pandemic helped her business grow.

  6. © Putu Sayoga / ILO 2024

    How my tourism business survived COVID-19

    01 August 2022

    When COVID-19 struck Indonesia, Dekha Dewandana’s previously thriving ‘homestay’ tourism business was pushed to the verge of collapse. With the support of the ILO, his business survived and grew.

  7. COVID-19 risk assessment service for business sustainability in the hospitality industry

    06 July 2022

    The COVID-19 risk assessment provided for free by the ILO’s Enhancing COVID-19 Prevention at and through Workplaces helps strengthening the occupational safety and health (OSH) management system in Indonesia’s hospitality industry.

  8. © Gloria Mbuya 2024

    How to strengthen gender measures and data in the COVID-19 era

    01 March 2021

    The COVID-19 pandemic has hit sectors where women are over-represented the hardest: tourism, retail, the care economy. Yet the pandemic has also exposed data collection gaps that undermine our ability to craft effective policy responses.

  9. Disadvantaged youth turn away from gang violence through skills' training in northern Madagascar

    06 August 2018

    In the first of a series of articles to mark International Youth Day on 12 August, we focus on an ILO-funded project that has been supporting efforts to curb urban violence and restore peace in the coastal town of Diégo Suarez.

  10. © Alcaldía de Cali 2024

    Colombia: ‘Capital of Salsa’ looks to tourism to create jobs

    03 July 2018

    Colombia plans to use some of its peace dividend to boost its tourism sector that had struggled during decades of conflict. An ILO study looks at how the city of Cali can promote tourism, and, as a result, generate jobs.