Resources on Public services sector

  1. Teaching and the teaching profession in a digital world - Kenya

    05 May 2023

    The study examines experiences, challenges and good practices in relation to digitalization in teaching and education in Kenya and identifies actionable measures to address the challenges and ensure equitable access to quality digital education services.

  2. Teaching and the teaching profession in a digital world - Rwanda

    05 May 2023

    The study examines experiences, challenges and good practices in relation to digitalization in teaching and education in Rwanda and identifies actionable measures to address the challenges and ensure equitable access to quality digital education services.

  3. Teaching and the teaching profession in a digital world - Zambia

    05 May 2023

    The study examines experiences, challenges and good practices in relation to digitalization in teaching and education in Zambia and identifies actionable measures to address the challenges and ensure equitable access to quality digital education services.

  4. Diversity of practices in social dialogue in the public service in selected African countries

    20 April 2022

  5. Assessment of private employment agency service provision in Ethiopia

    13 November 2019

    The Public Employment Services (PES) and Private Employment Agencies (PrEAs) are considered as major actors in providing employment services throughout the country. However, there has been a continued call from different stakeholders and the public at large to devise policy solutions to address decent work deficits associated with local employment services provided by PrEAs. Accordingly, to inform evidence-based policy making the Ministry of Labour and Social Affairs (MoLSA) of the Federal Democratic Republic of Ethiopia in collaboration with the ILO undertook this assessment. This study assesses the effectiveness of the services being provided by PrEAs and identifies existing drawbacks in the services being provided by User Enterprises using PrEAs services.

  6. Moscow hosts international seminar of public employment services

    17 September 2014

    On September 17-18, Russia’s Federal Service for Labour and Employment (Rostrud) held an international seminar for members of the World Association of Public Employment Services focusing on models of public employment service (PES): centralized and decentralized.